C. Harper Kia

When the dealer I bought my vehicle from said they couldn't (wouldn't is more like it) get my brand new car in for service for over six weeks, C. Harper Kia got me in in 4 days. They accommodated me when I've needed to change my appointment at the last minute and completed the work in a shorter time frame than estimated. I simply cannot speak highly enough of this dealer. I am more than pleased by their service department. The only negative, and it's small, is they didn't offer a vehicle while mine was being worked on. However, they have a very nice, comfortable waiting room. And, as I mentioned before, actually completed the work more quickly than expected. My biggest regret is that I didn't know about this dealership (I am new to Pennsylvania) when I bought my vehicle. I cannot recommend C. Harper Kia highly enough.

This has been the best experience I've had at a dealership. Everyone thinks they're usually prepared going in ready to purchase a car, but Vince was ready for me and had a selection lined up for me based briefly on what I told him over the phone of what I was willing to pay. I highly recommend CHarper Ford/Kia. The service and communication couldn't have been better, and still is. I'm also willing to make another future purchase based off of the comfortable experience. Oh, and be sure to service your vehicle there after purchase! Everyone treats you like family.

I ordered an SX-P Sportage in November and I lucked out that it came in fast! Just over a month. My whole car buying experience here was how I wish it would be everywhere. I originally set out to buy this vehicle in OH but EVERY OH dealership was ripping people off with very high markups. C Harper Kia quoted me a fair price, and I was willing to drive the 150 miles for it. My salesman Kevin was amazing to work with, very responsive and provided me any information I requested. He was on vacation the day I picked up the vehicle but Pete filled in and made the pickup very smooth. He gave me a solid rundown of the vehicle's features and made sure I was set up with all the car connectivity. The business office was great too! I walked in, signed my documents in about 15 minutes, and went back to checking out my new ride. When I drove off, I almost felt like I was missing something or needed to do more because of how fast and smooth they made this process. I want to thank all of the staff I worked with here, this car was my gift to myself for retiring from the military after 24 years and I couldn't be happier! I plan to visit the Pittsburgh area again in the upcoming months and will definitely bring my vehicle in for routine service while I'm in town! If I lived in the area you'd be my one stop shop for everything. Highly recommended this dealership!

Definitely would not recommend having your vehicle serviced here. I brought my 2020 Kia Sportage (which I recently bought at C. Harper) for an oil change, 30k miles recommended service, and windshield wiper replacement. My vehicle was ready for pick up in under 2 hours, which was great, but that was probably because the service had been extremely low quality. My oil was still low, even though I paid for 5 quarts, my brake fluid cap was missing causing nearly half of the fluid to be wasted, and other fluids had not been topped off as promised. I paid $361 for my services ($170 was just for the labor), so I expected the highest quality of work. I was extremely disappointed with C. Harper, and I will not be returning.

This was my return visit to buyout my lease and like the first visit everything was beyond excellent. Both visits, Mike Hamwey was a pleasure to deal with, he goes over everything in detail, and had things organized and ready to go on my arrival so I was not losing a day at the dealer. If you are looking for a new vehicle I recommend C Harper. They also have a great set of apps for the phone that come in handy for service. Thank you Mike!!!